Customer Success Manager
Antino Labs Private Limited
Apply on company website
Customer Success Manager
Antino Labs Private Limited
Gurgaon/Gurugram
Not disclosed
Work from Office
Full Time
Min. 2 years
Job Details
Job Description
Customer Success Manager
Key Responsibilities:-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
Experience Level
Mid LevelJob role
Work location
Haryana, Gurugram, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Antino Labs Private Limited
Job posted by Antino Labs Private Limited
Apply on company website