Deputy Manager - Process Training in Airline and Travel Industry

Deputy Manager - Process Training - GGN - REF81004W_2025186369 - Airline - GDS-Excellent Communication

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

 

• Should have relevant training experience in Airline/ Travel industry
• Travel Industry experience (GDS knowledge is must- Sabre or Amadeus)
• Managing end to end NHT and OJT for the process
• Should have a team handling experience of managing a team of upto 10 trainers.
• Excellent in communication
• Supporting the Manager
• Team Leadership and Management
• Resource Allocation and Budget Management
• Communication and Coordination
• Problem-Solving and Decision-Making
• Strategy Implementation
• Quality Control and Process Improvement
• Eye for detail
• Prepare and send basic Training reports
• BAU interventions and refreshers
• Job Location- Gurgaon (WFO)
• Shift Timings- Rotational shift

 

Qualifications

Graduate 

Experience Level

Mid Level