Director - Primary Research and Insights

Director, Primary Insights Solutions

About the role:

Gartner is currently seeking a Director in the Primary Research Solutions (PRS) team, within the Customer and Market Intelligence (CMI) group. This is an individual contributor role focused on B2B primary research and insights generation. The PRS team develops proprietary quantitative and qualitative data and insights to offer original, actionable intelligence on key business challenges and gaps in insights facing C-Level executives across industries and business functions.

The selected candidate will be responsible for leading primary research and survey development projects in collaboration with key Gartner stakeholders to create powerful and relevant research insights for Gartner stakeholders and clients. The role provides excellent exposure to a full range of topics related to IT and business roles (CIO, Tech CEO, Cybersecurity, HR, Finance, Supply Chain, etc.), as well as the opportunity to apply statistical concepts or AI-led approaches in the research process.

What you’ll do:

• This position is for experienced researchers interested in leading primary B2B research, particularly surveys and executive interviews, to create impactful new insights for Gartner stakeholders and clients

Primary responsibilities include:

• Lead primary research initiatives across research methods (surveys, interviews) to inform content development and business decisions, including scoping, designing, conducting, observing, analyzing and presenting the results

• Ability to design and communicate recommended research approaches to validate research hypotheses and build actionable insights for Gartner clients

• Specifically, lead and collaborate on the design, field and analysis of primary quantitative projects, including sampling methodologies and advanced quantitative analyses (regressions, factor analysis, MaxDiff, etc.)  

• Build research study narratives complemented by data-driven insights

• Effectively communicate and present analytical insights and narratives to internal stakeholders

• Lead and promote best practice in design, execution, process & delivery of research products and projects

• The role also includes opportunities to partner with senior Product leaders at Gartner to inform internal strategy

What you’ll need:

Professional Experience

• Undergraduate degree in related field or with related coursework (Statistics, business, marketing, global affairs, psychology, behavioral science, data and analytics, communications, etc.); Master’s degree a plus

• 10+ years of experience in research, insights, and analytics roles focused on primary research methods; Management experience a plus

Technical Skills and Competencies

• Demonstrated research knowledge across research methods, including surveys and executive interviews

• Demonstrated expertise in leading primary research quantitative studies from design to final stakeholder presentations

• Experience in sampling methodologies, survey questionnaire design, and data management

• Strong foundational knowledge and extensive practical experience in running Statistical techniques such as regressions, factor analysis, clustering, etc

• Mastery in at least one Statistical software package (R, Python, SPSS, etc.)

• Practical understanding of survey platforms and capabilities (Qualtrics, Confirmit, Decipher, etc.)

• Demonstrated ability to independently manage multiple high-complexity and data-intensive projects simultaneously

• Excellent verbal & written communication skills, as you will be leading discussions with senior Gartner stakeholders

• Creative and independent thinking with superior problem-solving abilities

• Ability to collaborate with globally distributed team members from diverse backgrounds

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#LI-PM3

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:107815

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Experience Level

Executive Level