Customer Experience Executive

Executive - Customer Experience

Preference in rail & ICD operations

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through 
innovation and transformation we are redefining the boundaries of possibility, continuously setting new 
standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to 
ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and 
logistics. 
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail 
towards a brighter, more sustainable future with Maersk.

You will be responsible for:

- Providing services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Handling Customer channel management
- Handling Case Management
- Handling Customer onboarding and relationship management
- Handling Contract and dispute management

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com. 

Experience Level

Executive Level