GN Industry - Utility – OFS Consultant

JR: R00213657

Experience: 8-10Years

Educational Qualification: Any Degree

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Job Title - GN Industry - Utility – SAP DM  Consultant

Management Level: 9-Team Lead/Consultant

Location: Gurugram, DDC1A, NonSTPI

Must-have skills: Marketing Strategies

Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration.

Job Summary:

This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.

Roles & Responsibilities:

Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives.

Bring your best skills forward to excel in the role:

• Utilities retail and customer services process & domain expertise
• Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing
• Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc.
• Would be advantageous but not mandatory: CRM certification (Salesforce/SAP CRM/Oracle CX)

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Your experience counts!

• Full Time Graduation
• Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills
• Preferred to have worked on client facing roles and basic ABAP/debugging skills.         
• Understanding of AMI offerings of SAP ISU DM.
• Experience in Utilities and its business process is a must

What’s in it for you?

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

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