Associate - Learning and Development Specialist

IN-Associate_L&D_Learning & Development_IFS_Gurugram

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Role Overview:
We are seeking a Junior Resource (Specialist/Associate) to support the implementation of leadership development journeys for employees at the AD, M, and SA levels. This position will involve providing operational and analytical support for various leadership development initiatives, assisting in the smooth execution of programs, and driving engagement throughout the process.

Responsibilities:

L&D Branding & Communications

• Create and manage quarterly L&D branding and comms plans aligned to learning priorities.
• Support in execution of high-impact L&D engagement initiatives such as kiosks, live demos, learning showcases and on-ground events to drive awareness and adoption.
• Strengthen L&D’s internal brand and positioning through consistent, compelling and learner-centric storytelling.
• Proactively ideate and pilot new initiatives and innovative approaches to enhance L&D visibility, relevance and perception across the firm.
• Manage content for microsite, emailers, presentations, and internal announcements.
• Partner with IC and design team to ensure consistency of messaging and brand alignment.

Program Support & Administration:

• Assist in the day-to-day operations of leadership development journeys
• Coordinate the scheduling, logistics, and communication related to development programs
• Ensure smooth execution of leadership training sessions, workshops, and development initiatives, self-paced learning, action learning projects, immersion sessions, etc.
• Contribute ideas for innovation and enhanced participant engagement in leadership journeys, refresh vendor pools and focus on futuristic skill development

Analytics & Reporting:

• Collect, analyze, and report on participant data and program effectiveness
• Prepare reports summarizing feedback, performance metrics, and insights
• Assist in identifying trends and areas for improvement in these initiatives

Communication & Engagement:

• Draft and send out program-related communications to participants
• Create and manage internal campaigns to generate buzz and increase participation in leadership development programs
• Act as the primary point of contact for participant queries, offering timely responses and solutions

Follow-up:

• Follow up with program participants to ensure active engagement and commitment to their leadership journey leading to improved completion rates
• Handle participant queries and resolve issues with a quick TAT to ensure a positive program experience

Required Skills & Qualifications:

• Strong analytical and reporting skills, with proficiency in Excel or similar tools.
• Excellent verbal and written communication skills.
• Ability to work collaboratively and build relationships with internal stakeholders.
• Strong organizational and multitasking abilities.
• Proactive, with a solution-oriented mindset and the ability to resolve issues independently.
• Prior experience in supporting talent management or learning and development programs (preferred).

Education & Experience:

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• Previous experience in an operational or administrative role is a plus.
• Knowledge of leadership development concepts or programs is an advantage.

Mandatory skill sets:

Excel PowerPivot

Learning and Development (L&D)

Branding Initiatives

Preferred skill sets:

Reporting

Years of Experience required:4

Education Qualification:
Bachelor's degree in Business Administration, Human Resources, or a related field

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor DegreeDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Excel PowerPivot

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Analysis, Change Impact Analysis, Change Management, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Optimism, Organizational Behavior, Organizational Design, Organizational Management, Organizational Psychology, Organization Restructuring {+ 8 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

April 13, 2026

Experience Level

Senior Level