Lead Associate - Analytics and Translation Coordination

Lead Associate-Analytics

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

                                                     Translation Coordination

 

Responsible to manages the end-to-end process of translation projects, acting as the primary link between clients, internal teams, and external language professionals

 

• Coordinate the translation work and delivery timeline with translation agencies
• Work with translation supplier project managers to resolve any issues and to answer any queries from translators
• Work with Localization Solutions teams to resolve any deliver issue in client systems
• Communicating any issues, delays and deliveries with stakeholders on-time
• Keep the track of deliveries with cost, deadline and supplier performance details in excel reports
• Check and control the supplier cost of every job before approving it to be translated
• Read and understand the offline marketing content before sending it to translations.
• Know how to use client systems (AEM, CTM) and supplier systems (TMS and Globallink)
• Keep and ask RCA and CAPA reports of the day-to-day issues from suppliers
• Be creative, think outside of the box when there is an issue or a challenge to overcome to catch the timeliness

 

Education

 

 Bachelor's or Master's degree in languages, linguistics, translation studies, or a related field is often preferred

 

Technical Skills

• • Understanding of project management

 

 

Qualifications

Master/bachelor's degree in Computers, Marketing or a related field is typically required.

Experience Level

Entry Level