Mainframe ZOS system programmer

As a Mainframe ZOS system programmer at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Minimum 5+ years of experience in zOS System Administration environment with work management, user management, journal management and performance management
• Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
• Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
• Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams
• Support for new product installation and evaluation as needed
• Participate in Disaster Recovery planning and tests as scheduled
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Lead daily Operations meetings provided there are no P1 incidents running
• Aid with identifying problem management trends
• Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
• Proven experience in providing support for ISV products.
• Ability to Recognize complex problems related to functional objectives. Analyse situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries
• Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform

Preferred Technical and Professional Experience

• Bachelor’s degree in computer science or a related field.
• SME for MF ZOS system programming problem determination.
• Technical guidance to the team.
• Experience supporting high availability infrastructure operations and implementing/improving disaster recovery.
• Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
• Excellent troubleshooting and customer service skills.
• Troubleshoot Infrastructure and Application issues related to ZOS