Program Management Lead

Manager

Designation Manager Role Type PMO Lead - Pillar Reporting and Firmwide Initiatives for the Global Clients & Markets (GCM) program at KDNI Capability Hubs Reporting To  Program Lead (Associate Director) Employment Type  Full-time

We are currently seeking a ‘Manager’ to join the Global Clients and Markets team at KDNI. 

In this role, you will play a crucial role in supporting KPMG’s GCM Reporting CoE, a structured initiative aimed at integrating performance reporting and analysis across GCM Pillars by surfacing cross-functional trends currently hidden in siloed reporting. You will leverage cross-functional expertise, existing as well as underutilized data sources, and a hypothesis-driven approach to improve reporting and insights.

The responsibilities will encompass a wide range of activities aimed at facilitating and enhancing the efficiency of Reporting CoE, including (but not limited to):

Program Management

• Develop and execute project plans, identifying resource gaps for timely execution of day-to-day activities.
• Identify ways to optimize processes, promote best practices, and drive ongoing quality and operational improvements.
• Conduct regular user group/stakeholder meetings, maintain comprehensive documentation, and ensure strict adherence to SLAs for strict program governance.
• Identify and address program risks, issues, and dependencies with appropriate mitigation strategies.
• Support Program Lead(s) in achieving wider program objectives and implementation of program enhancement initiatives.

Pillar Support

• Develop a good understanding of the various internal data sets that KPMG maintains to track business development and revenue generation
• Consolidate regular reporting requirements across pillars and explore synergies across various programs, such as CoFP, Next20, SBC, GGA, Accounts, etc.
• Collaborating with pillar leads to meet regular and ad-hoc reporting and data needs.
• End-to-end management of reports encompassing in-depth analysis and insights to support leadership decision making.
• Provide regular updates through standardized and bespoke reports, highlighting whitespaces, action items, and growth avenues.

Firmwide Initiatives

• Support firmwide planning in alignment with firm’s strategies and priorities.
• Lead annual and recurring activities (e.g., Portfolio Review, Member Firm Road Show support, etc.)
• Provide reporting support, as necessary.

Team Management

• Upskill team members to add stronger value by providing training and coaching on different projects / activities and reviewing the work performed by the team
• Performance management for 2-4 team members, including:
• Create/manage growth aspirations and career paths.
• Provide continuous documented feedback.
• Provide continues coaching and enablement.
• Create mid-year and year-end appraisal summaries.

Experience and Qualification 

• MBA qualification from a Tier I/II college
• 10+ years of relevant experience

 

Essential Skills

• Excellent knowledge of Microsoft Office suite and Power BI
• Strong program and change management experience.
• Strong communication skills, including an ability to present complex propositions to stakeholders.
• Ability to adapt personal style and approach to successfully influence and motivate individuals and teams.
• Inclusive mindset, and comfortable in a multi-cultural environment
• Self-starter able to work with ambiguity in a dynamic environment.
• Team-player with a high level of integrity.
• Proven experience in reporting to senior leadership, with the ability to distill complex data into clear, actionable insights.
• Strong analytical skills – ability to read, interpret and draw messages from large sets of data.

 

Preferred Skills

• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations without compromising on quality, and ethical standards and values.
• Self-driven
• Ability to work independently and motivate team members.
• Flexibility in work hours, as it is a global position that involves engaging with users across various regions.

 

Experience Level

Mid Level