HR Shared Services Manager

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role Manager-HR Shared Services

The incumbent would work very closely with business, HR, Corporate M&A team, regional counterparts, Shared Services, and IT teams to support internal transitions and high priority projects.

Responsibilities
•    End to end HR Shared Services transactional activities 
•    Deliver a quality and professional service to all internal customers and stakeholders
•     Follow Standard Operating Procedures to ensure high quality and consistent service delivery
•     Collect and cleanse data to populate management reporting systems
•    Good interpersonal skills as the resource will be interacting with the stakeholders
•    Sound domain knowledge required in terms of process deliverables
•    Ability to get into detailing of the process and have an eye for detail
•    Well versed with HR policies.

Qualifications we seek in you!
Minimum qualifications
•    Graduate or Postgraduate from a recognized university 
•    Relevant work exp. preferably in HR support role  
•    Excellent business English proficiency - both oral and written
•    Passionate; highly motivated and zeal to go over call of duty preferred.
•    High level of integrity, professionalism, and organized nature
•    Adaptability to work across global teams 
•    Highly collaborative in nature and work effortlessly with both middle management and senior leadership cadre
•    Analytical and problem-solving mindset
•    Critical thinking skills
•    Strong communication and articulation skills.
•    Strong stakeholder management skills and ability to work in a cross functional environment.
•    Proficiency in MS Office: MS PowerPoint & MS Excel Skills (Vlookup, Hlookup, Pivot table, etc.)
Preferred qualifications
•    Strong data management & MIS skills
•    Experience with project co-ordination
•    Ability to work with cross functional teams
•    Ability to manage project governance and timely report outs with leadership stakeholders
•    Expertise in handling large team

Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.