Manager - Lean Digital Transformation and Project Management

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager, Lean Digital Transformation (Project Manager)
Project manager in Genpact responsible for balancing and executing high impact digital transformation projects that seek for the business problems/opportunities for key customer(s). Should have basic knowledge of digital tools such as Robotics Process Automation, NLP, Machine Learning, IOT and ability to assess automation potential of processes and business case development
The role would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies by working with cross-functional global teams to favorably impact to the business outcomes of the customer. 
Given the nature of the role and distribution of the teams, the role may require travel and flexibility. This provides an opportunity to work in cross-functional environment where soft skills come to the fore more often, gives exposure to senior partners – internal and external. 
Key Responsibilities
•    Build a roadmap for driving LDT and process improvement for the client’s core and enterprise operations
•    Program management: Involving cross-functional teams and multiple project leads for timely delivery of results
•    Lead and Implement any digital solution or Lean Six Sigma leads approach for new / existing clients, work on any other Insurance analytics, efficiency / process improvement initiatives that may come up
•    Take complete ownership of reporting and governance across the projects (lean and digital) and other initiatives
•    Apply project management skills to solve for complex problems, identify and tag risks, stakeholder management, track timelines, actions, risks and drive projects to successful closures, in alignment with client’s transformation roadmap.
Skill Set
•    Experience / know-how of Digital technologies in handling and driving innovation, transformation projects along with change management with internal & external partners
•    Quantitative and problem solving ability, ability to conceptualize complex problems and develop a ‘Digital’ road map
•    Ability to challenge status quo & out of the box thinking
•    Ability to coach & mentor people, effectively influence & motivate others.
•    Delivers oral and written communications that have clarity and impact.
•    Establishes a team environment of accountability and dedication for reaching project goals.
•    Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments
•    Ability to work in teams with varied strengths and with multiple partners
Qualifications we seek in you
Minimum qualifications 
•    MBA / B. Tech/ MCA 
•    Solution design, consulting experience or IT domain consulting experience
•    Proven track record of driving transformation in client operations 
•    At least one full lifecycle implementation experience of digital platforms such as Robotics or AI led enterprise platforms
•    Confirmed client / stakeholder management and project management skills 
Preferred Qualifications 
•    Judgement, personal efficiency, team balancing 
•    Competence in balancing Change Management 
•    Confirmed proficiency in navigating through structured as well as unstructured client business settings 
Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.