Operations Management Manager

Manager - Operations Management - Gurgaon

KPMG Global Services (KGS) was set up in India in 2008. It is a strategic global delivery organization, which works with more than 50 KPMG member firms to provide a progressive, scalable and customized approach to business requirements 

The KGS journey has been one of consistent growth, with a current employee count of nearly 10,000 operating from four locations in India — Bengaluru, Gurugram, Kochi and Pune, providing a range of Advisory and Tax-related services to member firms within the KPMG network. 

As part of KPMG in India, we were ranked among the top companies to work for in the country for four years in a row by LinkedIn, and recognized as one of the top three employers in the region for women, as well as for policies on Inclusion & Diversity by ASSOCHAM (The Associated Chambers of Commerce & Industry of India). 

Furthermore, as KPMG in India, we were recognized as one of the ‘Best Companies for Millennials’ at The Millennial Max Conference 2019 presented by The LNOD Roundtable as well as ‘the Great Indian Workplace’ at the Culture Summit and Great Indian Workplace Awards 2019.

Key Areas and Responsibilities

 

As part of KPMG’s Advisory function, the Consulting practice works with its clients on a broad range of business issues including Financial Management, Business Effectiveness, People and Change, Operational Strategy and Technology.

Our aim is simple: to be regarded by the market as the best advisors, trusted by our clients and the envy of our competitors. Our strategy is centred on our people.  Our aim is to attract and retain the best by creating an environment where our people can learn, progress, be fulfilled and successful in their chosen advisory career. 

The position in discussion will be a part of KGS Consulting. This individual will be a part of the offshore delivery team and work with onshore KPMG KDN team on Reporting Global Bookings & Pipeline for a Global Priority Solution

• Work closely with country leads from over 50 countries globally to gather and consolidate wins and active opportunities for a KPMG Global priority solution on a periodic basis
• Analyze the data set in detail; support country leads to enhance data quality; compare data month on month and report observations and findings
• Maintain a governance dashboard and be the single point of contact for any adhoc leadership requests 
• Handle various operational and reporting activities at project level including reports and trackers, information resource requests, timelines, and monthly status reports. 
• Maintain a consolidated database, guidance pages, develop interactive visualization and data analytics solutions to ascertain the current situation and improve the business results 
• Conduct meaningful analysis for clients, in a timely manner using fact / data-based approach
• Assist in delivering well organized reports, advanced dashboards making use of new age tools and technologies like advanced excel and Power BI
• Proven ability in coordination, problem solving and time management.
• Ability to articulate findings in a clear manner
• Effective communication, presentation and networking skills

Excellent attention to detail

Required

Education / professional qualifications

Post-Graduate Degree from a Tier 1 / Tier 2 institute

Prior Experience:

The candidate must have 4-6 years of relevant experience in a similar role, particularly in a professional services firm / consulting / Big 4 / Financial Industry

The Individual:

• Quick learner and diligent in executing processes
• Ability to work effectively in 

a virtual environment

• Organized approach and able 

to work under pressure

• Positive attitude and ability to 

work in teams. 

• Experience of working with onshore stakeholders

Expected Skills:

• Microsoft Office suite (Word, PowerPoint and Excel)
• Proficient in English communication (written and oral)
• Exposure to reporting processes
• Microsoft Excel advanced level proficiency. 
• Strong Project management or PMO experience

Experience in tools like Power BI and ServiceNow will be an added advantage.

Experience Level

Mid Level