Marketing Business Operations Associate

Marketing Business Operations Associate

About the Opportunity

Job Type: PermanentApplication Deadline: 10 March 2026

Job Description

                                                                                                                

Title                 Marketing Budget Operations Associate

Department      Global Central Marketing Operations

Location          Gurugram

Reports To       Marketing Budget Operations Manager

Level                Associate (Grade 2)

Shift Timings   12:30 PM - 9:30 PM, 3 Day's every week Work from Office Mandatory

About us

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Marketing Transformation team and feel like you’re part of something bigger.

About your team

The Marketing Budget Operations (MBO) team exists to deliver a seamless, joined-up service to Marketing stakeholders by owning and managing marketing budget operations. The team provides first-line budget support, acting as subject-matter specialists and key points of contact for internal stakeholders and external suppliers. Our goal is to enable Marketing teams to focus on delivering impact while we ensure financial accuracy, compliance, and efficiency.

About your role
Reporting to the Team Manager, you will be part of the Global Central Marketing Operations team, working in close partnership with Marketing colleagues. You will support end-to-end marketing finance processes, including purchase order management, supplier payments, accruals, P-Card activity, and financial reporting.

You will act as a key liaison between Marketing, Purchase to Pay, Finance, and external suppliers, providing a responsive, high-quality service. This role is well suited to someone who enjoys working in a process-oriented environment, can manage high volumes of requests during peak periods, and is motivated to develop and grow within a finance operations or marketing support function.

About you

This role is for someone who can understand complex business transfomation processes, people, technology and data. The ideal candidate should have the ability to analyse as-is operating models and support the design of future / target operating models. You will work at the intersection of Marketing, Technology, Data, and Regional teams, helping ensure that transformation initiatives are grounded in real business needs and deliver measurable value. This is an exciting opportunity to influence how a global marketing organisation operates, scales, and evolves.

Key Responsibilities

Marketing Finance Operations

• Manage end-to-end Purchase Order (PO) processes, including creation, distribution, tracking, goods receipting, and closure.
• Perform manual matching, accruals, and ongoing PO maintenance using in-house finance tools (e.g. Anaplan).
• Support P-Card processing and monitoring of spend against budgets.

Stakeholder & Supplier Support

• Act as a first point of contact for Marketing, Purchase to Pay, Finance teams, and suppliers, resolving queries efficiently and professionally.
• Support supplier onboarding, ensuring all documentation and compliance requirements are met.
• Communicate clearly with stakeholders on financial processes, timelines, and issue resolution.

Reporting & Controls

• Produce and distribute regular financial reporting, including regional budget overviews, P-Card spend, and PO activity.
• Support internal reporting requests and ad-hoc financial analysis as required.
• Manage access requests and licence limits for in-house finance tools.

Process Improvement & Collaboration

• Identify opportunities to challenge, improve, and streamline existing processes to increase efficiency and scalability.
• Collaborate with global and regional teams to ensure consistency while accommodating local market requirements.
• Contribute positively to team objectives, sharing knowledge and best practices.

Skills & Experience

You will be comfortable working in a fast-paced, service-oriented environment and confident managing multiple priorities. You enjoy working with structured processes but are also keen to improve how things are done.

Experience & Knowledge

• 2–4 years’ experience in a similar finance operations, marketing operations, or process-oriented role.
• Experience with financial systems and workflow tools; Anaplan and/or Workfront experience is desirable but not essential.
• Exposure to working within a global or extended (onshore/offshore) team model is beneficial.

Skills & Attributes

• Proven ability to manage high volumes of requests, particularly during peak periods, while maintaining accuracy and service quality.
• Strong organisational and prioritisation skills, with the ability to meet tight deadlines.
• High attention to detail, intellectual curiosity, and a proactive approach to problem-solving.
• Strong written and verbal communication skills, with confidence engaging a range of stakeholders.
• Adaptable and open to change, with a genuine desire to learn, develop, and grow within the role.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.