Packaged and SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Commerce Cloud
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance user experience and operational efficiency.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements as necessary.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Commerce Cloud.
- Strong understanding of API integrations and data management.
- Experience with low-code platforms for application development.
- Ability to troubleshoot and resolve application issues effectively.
- Familiarity with agile methodologies and project management tools.

Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Commerce Cloud.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.