Process Developer - Invoice to Cash Credit

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Developer – Invoice to Cash Credit
We are looking for a talented individual with relevant skills and experience for a Credit Analyst to work on the credit assessments assigned
This is a 100% work from office role. Candidate should be comfortable to work in all shifts.
Responsibilities:
•    Investigate and develop alternative solutions to support customer risks and payment behaviour trends
•    With good knowledge of credit management (read/analyze credit reports, recommend for credit limit), maintain and manage the delivery and BAU activities within the TAT and quality (accuracy) as per defined guidelines.
•    Manage Client and Process independently and with minimum supervision.
•    Receive credit assessment requests from Customer and analyse to increase or decrease the credit limit accordingly as per the judgement from supporting documents and credit score report on D&B, Transunion, Experion etc
•    Timely completion of the credit requests 
•    To develop reports to address opportunities and key governance requirements.
•    Responsible for the identification of key risk areas in credit management through credit analysis and reporting
•    Communicate changes in credit (operational) to the requestor and all stakeholders.
•    Look into the order release requests, if any and make accurate judgment on release or hold of the incoming order
•    Communicate the order status within TAT to the requestor and to the Customer if on hold to arrange payments or provide payment status to release the order
•    Proactively highlight risks on the AR accounts
•    Support Credit managers in risk analytics and required operational information

Qualifications we seek in you!
Minimum Qualifications
•    BCom or relevant qualifications
Preferred Qualifications
·    Relevant experience in analytics (preferably with a good understanding of AR processes)
•    Sound knowledge of AR related ERP like Oracle and SAP 
•    Excellent Excel and PowerPoint skills
·    Training skills
·    Analytical skills and problem solving
·    Strong oral and written communication skills are essential
·    Being able to work well in a team
·    Ability to establish and maintain effective relationships with management and across all levels of associates

Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.