Principal Consultant - Windows Platform Engineer

Ready to build the future with AI?  
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.    

Inviting  applications for  the role  of  Principal  Consultant  –  Windows Platform Engineer  
The Windows Application Management team, within the Personal Productivity tribe, owns and supports Microsoft Windows 11, as well as Application management platforms, including Microsoft Configuration Manager (SCCM), Intune, Admin Studio and Aternity.
Responsibilities     
•    The Windows Application Management team, within the Personal Productivity tribe, owns and supports Microsoft Windows 11, as well as Application management platforms, including Microsoft Configuration Manager (SCCM), Intune, Admin Studio and Aternity.
•    Work as a Windows Platform Engineer in an Agile squad focused on implementing and enhancing end user experience with Application lifecycle management and User Experience. 
•    Manage application deployments, package MSI’s, configure configuration items and baselines policy, via Configuration Manager (SCCM), Intune, Aternity, and others.
•    Develop, test, and implement configuration changes and/or driver updates to improve overall Windows client stability & performance
•    Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, Security components packaging
•    Provide packaging solutions using scripting PowerShell, VB Scripting, silent installs, and conflict resolution
Qualifications we seek in you!     
Minimum Qualifications     
•    Bachelor's degree in computer science, information technology, or a related field.    
Preferred Qualifications/ Skills     
•    Expert Skills with Microsoft Windows Operating Systems, System Registry, and WMI
•    Experience with SCCM CB architecture and administration, Admin Studio, InstallShield, VBScript and / or Powershell / batch scripting, Intune.
•    Familiarity with Microsoft Deployment methodologies and toolsets 
•    Expert level of knowledge on Application compatibility, Performance, Scripting
•    Working knowledge of performance measuring and monitoring tools including but not limited to:
o    Windows native performance tools
o    Sysinternals
•    Working knowledge of Active Directory & Group Policy 
•    PowerShell scripting experience
•    Familiarity or experience working will Agile teams and methodologies, a plus. 
•    Strong comprehensive problem-solving skills to identify and solve issues quickly.
•    Ability to work well independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand.
•    Effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency.
•    Strong analytical skills, detail-oriented, and quality-minded.
•    Exceptional verbal and written communication and presentation skills.
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Why join Genpact?  
•    Lead AI-first transformation – Build and scale AI solutions that redefine industries  
•    Make an impact – Drive change for global enterprises and solve business challenges that matter  
•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   
Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.