Quality and Process Excellence Lead

Details Description Job Role & Responsibility/Designation Quality and Process Excellence Lead Delivery Process/ Function Name Quality Educational Qualification BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have) · Program management & change management · Problem solving tools/ analytical skills · Excellent communication / interpersonal, facilitation skills · High energy level, confident, assertive and team player Experience ( Minimum) · Consulting Experience · Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. · Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering · Exposure to ISO, CMMi or COPC will be added advantage · Consulting experience in Shared Services Set up/BPO space is desirable Job Description · Responsible for driving quality initiatives for Wipro / Client Accounts. · Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes · Leverage business optimization & innovation tools & application for process re-engineering · Benchmarking processes, Mgmt dashboard set up & building the best practices repository. · Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship · Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation Any Other Remarks TPMO -Quality