Resource Manager

Senior

This role provides a great opportunity to work as part of the Resourcing Team focusing on supply and deployment. Balancing the needs of the business and the aspirations of the individuals, which is critical for the success in this role. Managing the annual forward planning process for offshore resources including allocating portfolios to team members in line with agreed budgets. Understanding individuals’ skillsets and experiences to apply intelligent mapping for each engagement. Detailed responsibilities include:

• Managing supply and deployment for client facing engagements outside of forward planning process on a day-to-day basis. 
• Strategically allocate Audit professionals to engagements based on skills, availability and project complexity. 
• Ensure a balanced workload across teams to prevent underutilization. 
• Understand the process around shortfalls, prioritizing engagements. Proactively link in with engagement managers to understand flexibility in existing bookings to move staff around to fill critical shortfalls. 
• Ability to quickly review a range of factors to plan on the best allocation considering e.g. availability, skills, regulatory and role requirements 
• Scenario planning to be able to provide a range of options and review which would provide the best overall outcome before committing Resource 
• Ability to manage a large volume of multiple requests at the same time 
• Work closely with Resource Advisors from other PG’s to lend and borrow as appropriate. 

• Resourcing tool management: ensuring suite of Resourcing tools are up to date and any changes / updates are incorporated 
• Role creation, searching and shortlisting within the tool 
• Work on Resource Request forms and release forms 
• Support mailbox management team with queries and updates relating to Resourcing tools 
• Forward map Resourcing requirements and proactively upload these into the system to identify challenges, clashes and shortfalls 
• Working with MI COE team on MI queries as well as ad hoc reporting requests 
• Following up with client facing teams on reporting anomalies e.g. SAP versus ProFinda variances and chasing for responses.
• Share availability extract and booked hours report to the business as required
• Governance of accuracy of existing data sources and data cleansing as required 
• Driving data integrity and ensuring information is regularly up to date so operational decisions can be made at a fast pace as well as MI being accurate

• 7- 9 years of work experience in Resourcing/Staffing.
• In-depth understanding of the Resource Management process 
• Excellent analytical skills and the ability to interpret numerical data. 
• Excellent stakeholder management and communication skills. 
• Ability to use a range of Resourcing tools 
• Ability to work in a high performing environment at a fast pace 
• Process Improvement approach to continuously drive efficiencies and improve ways of working 
• Resilient and capable of working in a challenging, continuously changing environment 
• Diligent with a focus on attention to detail 
• Collaborative working style 
• Solutions focused approach 

Experience Level

Senior Level