Senior Resource Management Specialist

Senior - Audit OPS RM - GGN

Proposed designation
Senior – Resource Management•Role type
Individual contributor role•Reporting to 
Assistant Manager or Above•Geo to be supported
United Kingdom•Work timings
9:00 AM – 5.30 PM (Subject to delivery requirements)

 

 

Roles & responsibilities

•We are recruiting for a Senior in the team. Working as a Senior, your responsibilities will include:•Tracking and addressing business requirements within required timeline.•Bench management.•Day to day follow up and coordination with different teams (including business & support) to ensure timely flow of MIS.•Responsible for preparation & maintenance of the MIS Reports on Daily, Weekly, & Monthly metrics.•Thorough, diligent and executing the tasks with a high level of accuracy.•Should be able to re-cut data into various meaningful reports.•Excellent in MS Excel (HLOOKUP, VLOOKUP, Pivot Table & Pivot Table Chart, Forms, If/else statements, data validation & Scenarios).•Continuously evolve existing reporting methods to improve presentation and clarity of KPIs reported to leadership•Prepare slide decks for Quarterly and Monthly KPI review meetings•Liaise with IT team for updates, changes and faults.•Sharing knowledge, mentoring and coaching the team members.
•Monitoring work, managing and motivating the team to ensure deliverable meet necessary quality standards and agreed SLA’s.•Create, manage, and complete office projects as and when required•Lead efforts in creation of standard operating procedures (S.O.P.’s) and other documentations.

Strong analytical skills required including a thorough understanding of how to interpret business needs and translate business development, and pre-sales activities, etc.

This role is for you if you have  the below

Educational qualifications

•Bachelor’s Degree from a reputed University.

Work experience

•Relevant experience in resource management for 3-5 years.

 

Mandatory  technical & functional skills

•Proficiency in MS Office.•Excellent written and verbal communication skills.•Strong time management skills to meet challenging deadlines.

Experience Level

Senior Level