Data Analyst
EXL SERVICES
Data Analyst
EXL SERVICES
Gurgaon/Gurugram
Not disclosed
Job Details
Job Description
Senior Executive
Data Analyst - (Band A 2) – Analytics academy
Role Summary:
We are seeking a data-driven professional to join our Capability Development team as a Data Analyst, focused on delivering actionable insights across learning programs, digital upskilling, and strategic partner certifications.
As a Data Analyst, you will empower leadership with timely insights on talent readiness, help scale digital and analytics learning and accelerate value from partner certifications by tracking impact across business units.
Key Responsibilities
1. Learning Analytics & Training Intelligence
- Collect, clean, and analyze large datasets related to training nominations, completions, skill development, deployment and track outcomes
- Build and maintain robust data pipelines for continuous tracking of analytics and digital learning initiatives
- Identify trends, gaps, and opportunities to improve the effectiveness and reach of training programs across technical and functional tracks
2. Dashboarding & Reporting
- Design and maintain interactive dashboards using Power BI, or Excel to visualize learning KPIs, training impact, and business outcomes
- Deliver monthly and quarterly insights to leadership for capability development planning
- Automate reporting processes to reduce manual intervention and improve data accuracy
3. External & Mandatory Training Support
- Track progress, assessments, and attendance for external training programs
- Maintain compliance reports for mandatory training completion
- Update LMS with training update and course updates / uploads
4. Partner Certification Insights
- Manage analytics and reporting for strategic certifications and other partner-led programs
- Track certification adoption, completion rates, and alignment with client-readiness objectives
- Work closely with external partners and internal stakeholders to monitor program performance
- Support strategic upskilling initiatives by delivering insights that inform talent deployment, pipeline readiness, and ROI on learning investments
5. Ad-hoc Analysis & Stakeholder Engagement
- Partner with CD SPOCs and business leads to develop custom reports and training impact analyses
- Translate data into clear visual stories that support business decisions and leadership updates
- Conduct exploratory analysis to answer business questions and contribute to strategic workforce planning
Required Skills & Competencies
- 3+ years of prudent experience in Advanced Excel and working knowledge of Power BI, or similar BI tools
- Strong understanding of data visualization principles
- Ability to synthesize large datasets into clear, concise insights and recommendations
- Familiarity with Learning Management Systems (LMS) and training data architecture is a plus
- Experience working with cross-functional teams and managing external certification partnerships
- Excellent communication and stakeholder management skills
Job role
Work location
Gurgaon
Department
Data Science & Analytics
Role / Category
Data Science & Machine Learning
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
About company
Name
EXL SERVICES
Job posted by EXL SERVICES
This job has expired