Senior Technical Program Manager

Snr. Technical Program Manager, IES CFX Tech

“Amazon's motto may be customer obsession, but it has another infatuation — speed.”
“Amazon's brand identity has long rested on the promise of getting parcels to customers as quickly as possible.”

The IES CFX Tech team is building a team to define, design and develop a solution for a new business initiative that will directly impact Amazon's topline growth. Our development team will play a pivotal role in this program, with the mission to build a comprehensive solution for the new business initiative. This is a rare opportunity to lead a team that will be responsible for building a successful, sustainable and strategic business for Amazon, from the ground up!

Our engineers are top-notch software developers who love listening to the customers, working as a team, and proactively taking the lead whenever necessary. In this role, you will have an opportunity to lead key programs that are customer oriented. You will work closely with business leaders on the team to deliver innovative customer experiences, contribute meaningfully to team process improvements and drive large cross cutting programs.

You will have the opportunity to work with a cross functional team of stakeholders on some our highest visibility projects. You will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. You will work with senior product and engineering leaders to define strategy and requirements. You will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, you will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, you will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. You will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.

Key job responsibilities
· 5+ years of technical program management experience
· 7+ years of experience working directly with engineering teams
· Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
· Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
· 7+ years of relevant engineering experience
· 5+ years of technical program management experience

A day in the life
· 5+ years of technical program management experience
· 7+ years of experience working directly with engineering teams
· Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
· Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
· 7+ years of relevant engineering experience
· 5+ years of technical program management experience

About the team
This positions is specifically for IES Returns Experience team - which focuses that at the return journey of the customer on Retail.

Basic Qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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Experience Level

Mid Level