Senior Manager - Talent Acquisition and Recruitment

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Manager/Senior Manager – Recruiter (End-to-End Process)

Responsibilities

1. Strategic Leadership:
   • Ensure adherence to recruitment strategy, policy and process outlined by client leads in alignment with business goals.
   • Drive initiatives to enhance talent acquisition processes and outcomes.

o   Managing the full recruitment lifecycle for both internal moves and new hires, including job postings, candidate screening, interview coordination, and offer management.

o   Partner with hiring managers to understand role requirements, develop effective job descriptions, and create targeted recruitment strategies.

o   Provide guidance and consultation to hiring managers on recruitment processes, market trends, and best practices.

o   Utilize recruitment metrics and data to assess the effectiveness of channels and process and make recommendations for improvement.

2. Operational Management:
   • Oversee the recruitment operations for global or regional teams.
   • Manage day-to-day vendor relationships for external recruitment support.
3. Stakeholder Engagement:
   • Collaborate with hiring managers to forecast hiring needs and build talent pipelines.
   • Drive regular governance with client Recruitment lead provide visibility and discuss performance to SLAs
   • Participate in transformation and other governance forums and provide inputs as required.
4. Compliance and Process Excellence:
   • Drive compliance with hiring policies, data privacy, and regulatory standards.
   • Implement technology-driven solutions to improve recruitment efficiency.
   • Identify transformation initiatives, improvement opportunities to enhance Recruitment process
   • Partner with client Recruitment Lead and transformation lead to drive transformation initiatives

Qualifications

Minimum Requirements:

• Bachelor’s degree in HR, Business, or a related field (MBA preferred).
• Relevant years of experience in recruitment, with relevant years in a leadership role.
• Expertise in ATS platforms, analytics, and recruitment technologies (SuccessFactors is preferred)

Preferred Qualifications:

·       Proven experience in recruitment, with either agency or internal, however internal experience would be advantageous.

·       Excellent interpersonal and communication skills, with the ability to build strong relationships with hiring managers and candidates.

·       In-depth knowledge of recruitment processes, market trends, and best practices, local talent landscape, ideally within Banking space

·       Strong organizational skills with the ability to manage multiple priorities and deadlines.

·       A proactive and solutions-oriented approach with a passion for identifying and developing talent.

·       Proven track record in managing large-scale hiring projects.

Key Skills and Attributes:

• Strategic thinking and problem-solving capabilities.
• Exceptional leadership and stakeholder engagement skills.
• Strong proficiency in recruitment analytics and reporting tools.

Why join Genpact?

·       Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

·      Make an impact – Drive change for global enterprises and solve business challenges that matter

·       Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities

·        Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

·       Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training