Strategy and Operations Manager

Strategy and Operations Manager, gTech Ads GCS

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory experience, or 8 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.
  

Preferred qualifications:

• MBA or Master’s degree.
• 2 years of experience in people management.
• Experience in leading crisis and change management situations, or collaborating with global stakeholders within a global organization.
• Experience in structuring and executing complex analyses to support strategy in a changing constantly evolving environment.
• Excellent thought leadership, project management, problem-solving/analysis, written/verbal communication, and people management skills.

About the job

The Go-To-Market (GTM) team provides strategic business insights, ensures cross-functional alignment, and helps leadership identify and drive strategic programs and new initiatives. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early stage ideas into future growth initiatives.

The gSO GCS team is at the heart of empowering millions of businesses to grow. We are the strategic and operational powerhouse behind Google's services for our vast and dynamic Google Customer Solutions (GCS) segment. We don't just support; we shape the future of how Google helps small and medium businesses succeed.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Act as a partner to the gTech Ads leadership team, supporting Google Customer Solutions (GCS), driving operational and organizational projects in line with gTech Ads business priorities, and collaborating with both gTech Ads management and cross-functional partners in GCS.
• Work with cross-functional stakeholders and leaders to gather relevant data, conduct business analysis with effective project communication/management, and influence leaders to make impactful business decisions.
• Identify and structure specific analyses to address complex, ambiguous, and nuanced business questions for gTech Ads GCS.
  
• Deliver insights and recommendations based on business analyses to leadership.
  
• Manage a team by coaching and mentoring team members, providing oversight and connectivity to business-focused standalone initiatives, and removing roadblocks/eliminating conflicts to execution.

Experience Level

Senior Level