Technical Support Engineer

Responsibilities

We are looking for Support Engineer who will be

• Responsible for the Installation of the Linux Operating system on server’s onsite and provide the technical support on Software application installed on Linux server. 
• Responsible to provide technical support to the clients for C-Zentrix products,

Support will be on call, onsite, online using the software application and troubleshooting on Operating system, networking & Database [MYSQL] related issues.

Knowledge And Skills

You will need to have:

• Good knowledge of Linux Server Installation process & command line.
• Good knowledge of relational databases like My SQL
• Good knowledge on the Networking, SIP and VOIP gateways like Audio Code, IP Phones, PRI Gateway.
• Experience in the Technical Support.
• Hands on experience on the Remote access tools like Team Viewer, Admin, Remote Desktop.
• Good oral and written communication skills.
• Flexibility to work in shifts (24x7)
• Willingness to travel and ready to relocate anywhere in India.

Education And Experience

• Bachelor's or Master's degree in Engineering, minimum 1-3 years’ experience