Tier 1 Support Engineer

Globallogic Technologies Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Tier 1 Support Engineer IRC247199

Description

L1 Support: Initial triage and basic troubleshooting of incidents, focused on user support and
issue tracking.

Requirements

1-2 year experience in Camunda

Graduate in any discipline

ok with doing 24X7 shifts and On-Call

good communication skills


Preferences

We offer:
• Interesting and challenging work in a large and dynamically developing company
• Exciting projects involving the newest technologies
• Professional development opportunities
• Excellent compensation and benefits package, performance bonus program
• Modern and comfortable office facilities


Job Responsibilities

Technology Expertise Required
• Camunda 21.7.x(Mandatory): Workflow optimization and monitoring using Camunda
• Optimizer, managing process automation, and handling BPMN, DMN, and CMMN
configurations.
• Kafka(Mandatory): Expertise in configuring and managing Kafka brokers, tuning
• performance, and handling message-driven architectures.
• MySQL (Enterprise)(Mandatory): Database management, performance tuning, and
• ensuring high availability for integrations with Camunda workflows.
• Kubernetes & Helm(Mandatory): Setup and maintenance of containerized applications,
• scaling deployments using Helm charts.
• Java & Springboot: Microservices-based architecture support for Camunda
• implementations.
• Cloud Technologies like CI/CD, containerization


We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Job role

Work location

India - Gurgaon

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Globallogic Technologies Private Limited

Job posted by Globallogic Technologies Private Limited

Apply on company website