Vice President - Solution Architect (Insurance Solutions)

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President – Solution Architect – Insurance Solutions 
This role sits at the core of Genpact’s Insurance Solutions practice. The Lead Solution Architect (LSA) is responsible for designing innovative, transformative insurance solutions that address client challenges across underwriting, policy administration, claims, and distribution, while articulating those solutions in a clear and compelling manner. The LSA partners closely with carrier and broker stakeholders to understand their strategic objectives, operational pain points, and commercial priorities, and translates these insights into differentiated, outcome-driven solutions. The role requires strong cross-functional collaboration across Genpact teams, confident client-facing presentation skills, and a commercial mindset to profitably align Genpact’s capabilities with client goals. Positioned at the heart of top-line growth, the LSA blends deep insurance domain expertise with technology, data, and AI-led transformation capabilities to drive sustainable value for both clients and Genpact.
Responsibilities

•    Create compelling solutions for insurance carriers and brokers seeking to transform core insurance operations and services.
•    Design innovative, transformative, and differentiated insurance solutions across underwriting, policy, claims, finance, and customer services.
•    Independently lead internal and external engagement across the full deal lifecycle, from discovery through solution sign-off.
•    Own domain-specific solutioning elements, including operating model design, AI and technology integration, proposal development, and pricing.
•    Lead multiple large, complex pursuits while providing solution quality assurance for smaller or concurrent opportunities.
•    Collaborate closely with cross-functional teams spanning sales, operations, technology, analytics, AI, and support functions.
•    Serve as the primary client contact for insurance solution elements, acting as a trusted advisor to senior client stakeholders.
•    Mentor and develop junior solutioning team members, strengthening solution quality and scalability.
•    Contribute to practice growth through thought leadership, offering development, and insurance capability building.
•    Drive top-line growth through consistently high win rates on supported pursuits.
•    At times, lead or support delivery of large due diligence, transition, or transformation initiatives.
•    Manage and develop team members, as appropriate, to ensure delivery excellence and talent growth.

Qualifications we seek in you!
Minimum Qualifications/Skills
•    Deep understanding of the US / UK insurance domain, with expertise across core value chains including underwriting, policy administration, claims, and finance operations.
•    Broad understanding of insurance platforms and digital technologies, with the ability to embed data, automation, and AI into solutions to drive transformative outcomes.
•    Strong verbal communication and executive-level presentation skills, with the ability to engage and influence senior client stakeholders.
•    Excellent written communication skills, with the ability to clearly articulate complex solutions in proposals and client-facing materials.
•    Proven ability to operate effectively in a matrixed environment across diverse stakeholders, functions, and geographies.
•    Solid understanding of large, complex deal pursuits and the end-to-end sales and solutioning lifecycle.
•    Willingness and ability to support global pursuits and clients across multiple time zones and regions.

Preferred Qualifications/ Skills
•    Has experience sizing and solutioning large scale Insurance t transformation programs
•    Prior experience creating large proposals for business services
•    Consulting or BPO experience working in a service provider capacity for a client
•    Ability to strategically break down and solve complex client challenges

Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.