Workspace Solutions Architect

Workspace Architect

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• 5 years of experience in deploying workspace or similar technologies for customers.
• Experience in client-facing projects/troubleshooting with cross-functional stakeholders.
• Experience in working with and promoting Software as a Service (SaaS), Infrastructure as a Service (IaaS), or Platform as a Service (PaaS) platform.

Preferred qualifications:

• Experience assessing and delivering solutions that meet regional compliance and regulatory requirements.
• Experience experimenting with generative AI for content creation and familiarity with building simple workflows or connecting APIs (e.g., using no-code/low-code platforms) to automate tasks and work more effectively.
• Experience deploying Google’s collaboration tools (e.g., Workspace, Classroom, Chrome) in either an education or enterprise setting.
• Ability to adapt best practices into reusable delivery methodologies and improve them based upon field experience.
• Excellent communication skills and the ability to influence stakeholders internally and externally.

About the job

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

As a Workspace Architect, you will deliver professional services engagements that provide technical delivery and guidance to Google customers deploying and adopting Google Workspace. You will act as a subject matter expert and thought leader for both customers and Google Workspace partners, advising on reference architectures and best practices for application design, scalability, and supportability. You will help large organizations modernize their approach to collaboration and productivity by deploying Workspace and integrating AI and other Enterprise business tools. Additionally, you will work closely with product management and product engineering to build and constantly drive excellence in our products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with customers to design technical architectures, migration approaches and application optimizations, and help in deploying Google Workspace. Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.
• Implement or advise customer leadership teams in deploying and managing Google Workspace services. Liaise with Engineering and Product teams to commercialize solutions with partners and customers.
• Work with Google's partners to develop their capabilities in managing Workspace services for their customers.
• Implement AI in Workspace tools, including Gemini Enterprise and Vertex AI, Apps Script, and AppSheet.
• Develop low-code/no-code solutions and integrations using AI to enhance business workflows.

Experience Level

Senior Level