ATM Service Engineer
Cms Info Systems Limited
ATM Service Engineer
Cms Info Systems Limited
Guwahati
₹13,000 - ₹20,000 monthly
Fixed
₹13000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
161 applicants
Benefits include: Annual Bonus, PF, Health Insurance
Job Description
1. Build working relaonships with customers and develop informal communicaon channels with
customer account at the local level. Responsible for ownership of all customer issues/needs that are
voiced or observed and acts appropriately.
2. Understands and performs the various customer Service Level Agreement (SLA) requirements and
elevates or escalates issues when appropriate, and/or according to established procedures.
3. Represents CMS in a manner that reflects posively on the image and reputaon of the company.
4. Installaon and set-up of hardware, hardware modificaons, first line maintenance, mul-vendor
maintenance, performs periodic preventave maintenance on assigned products.
5. Diagnoses problems, fix the issue with the minor repairs, and replaces components (at the module
level).
6. Follows the security procedures while working inside the ATM lobby or within financial instuons or
within bank premises
7. Responsible for all CMS assets that will be used in the delivery of customer services (Pendrive, tools,
soware, documentaon), or as assigned by management
8. Ownership of the company assets and spares
9. Responsible for accurate and prompt reporng of calls and acvity, as well as other reporng on real
me basis
10. Responsible for real me updaon in the mobility applicaon
12. Responsible for the documentaon creaon and submission in the mely basis
Addional:
Bike must be available.
Android mobile should be available
Candidate should be physical fit and capable to drive average 100km on daily basis.
Job role
Department
Maintenance Services
Role / Category
Service & Repair
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Gender
Male
About company
Name
Cms Info Systems Limited
Address
Guwahati, Assam, India
Job posted by Cms Info Systems Limited
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