Customer Care Executive

Muthoot Finance Limited is having a Mega Walk-in Drive on 20th and 21st December (Saturday & Sunday) from 10 am to 4 pm.

If you are interested for the mentioned position for any of the locations in the entire Assam , kindly visit our regional office in any of the mentioned dates.

Address -

MUTHOOT FINANCE LIMITED

REGIONAL OFFICE

2ND FLOOR,ABOVE AXIS BANK

A K AZAD ROAD, REHABARI,GUWAHATI - 781008

JOB DESCRIPTION FOR CUSTOMER CARE EXECUTIVE

Job Role: - Customer Care Executive

Minimum Qualification: - Graduation - Regular. (Excluding B.Tech /BCA)

JOBDESCRIPTION FOR CCE

(Customer Care Executive) (Females Preferred below 30 Years)

• Manages all customer communication with the appropriate level of etiquette,t imeliness and professionalism.
• Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.
• Generate referrals through existing customer base and walk-ins.
• Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
• Handle customer requests and complaints and take it to closure.
• Understand the need of the customer and cross sell other products accordingly.
• Generate business and leads for other products like insurance, NCDs, gold coin etc.
• Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.
• Conducting Outbound marketing activities to ensure continuous Walk-In the branches.

Perks and Benefits-Fixed Salary + incentive + bonus