Debt Recovery Agent

Follow-up with customers for recovery of overdue amounts through field visits to customer’s address

● Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company

● Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity

● Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App

● Ensure that the weekly/monthly collection target is met  Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner

Thanks and Regards,

HR Talent Acquisition Specialist