Duty Manager - Facility Operations and Maintenance

Duty Manager - Facilities Operations

Responsibilities

Facility Maintenance Support:

Provides basic support for routine facility maintenance tasks such as cleaning, minor repairs, and equipment upkeep & assists in the maintenance of common areas, restrooms, and other facility spaces.

Operates basic facility maintenance equipment and tools safely and efficiently, adhering to safety guidelines and procedures.

Safety Compliance:

Adheres to all safety regulations and procedures while performing facility maintenance tasks & reports safety hazards and incidents promptly to supervisors.

Participates in safety training programs and drills to enhance safety awareness and knowledge.

Equipment Operation:

Operates facility maintenance equipment, including cleaning machines, power tools, and other relevant equipment, according to safety guidelines & ensures proper maintenance and upkeep of equipment.

Troubleshoots minor equipment malfunctions and reports issues to maintenance technicians for repair.

Administrative Tasks:

Maintains accurate and up-to-date records of facility maintenance activities & provides administrative support to the facilities team as required.

Assists in preparing reports and documentation related to facility maintenance and operations.

Customer Service:

Provides basic assistance to building occupants regarding facility-related concerns & responds to inquiries and resolves minor issues in a timely manner.

Ensures a clean and safe environment for building occupants by addressing their needs and concerns.

Teamwork and Collaboration:

Collaborates with other facility maintenance staff to ensure efficient operations & supports the team in achieving departmental goals and objectives.

Contributes to a positive and collaborative work environment by fostering teamwork and open communication.

Participate in Training Programs:

Attend all scheduled mandatory classroom training sessions as per the training calendar.

Identify personal areas for improvement and career development, and self-nominate for relevant training sessions that align with those goals.

Key Stakeholders - Internal:

Duty Manager - Facilities Operations

Finance Department

HR Department

IT Department

Procurement Department

Security Department

Maintenance Team

Commercial

Key Stakeholders - External:

Facility Management Companies

Equipment Suppliers

Maintenance Contractors

Waste Management Companies

Qualifications

Educational Qualifications:

Bachelor's degree in Facility Management, Engineering, or a related field is essential.

Work Experience:

3-5 years of experience in facility management or a related field, with a strong focus on managing large-scale facilities.