Guest Relations Executive

We’re hiring a Guest Relations Executive to manage bookings, assist guests onboard, and ensure a smooth, welcoming experience from arrival to departure. You'll be the key point of contact for guests and work closely with internal teams to maintain high hospitality standards.

Key Responsibilities:

• Handle reservations via phone, email, and online platforms
• Greet guests, assist during boarding, and provide key information
• Respond to guest queries, requests, and complaints professionally
• Coordinate with housekeeping, kitchen, and other teams
• Maintain records and ensure smooth daily operations

Requirements:

• Fluent in English and Hindi
• Prior experience in hospitality or customer service preferred
• Confident, well-groomed, and good with people
• Comfortable using basic computer/reservation software
• Willing to work weekends, holidays, and evening shifts
• Degree/Diploma in Hospitality or related field preferred