Telecaller/front Office

Handle inbound and outbound calls professionally.

Provide accurate information to customers and resolve queries.

Maintain call logs and update records in the system.

Follow up with customers as required.

Ensure high levels of customer satisfaction through quality service.

Greet and assist customers/clients (in person, phone, email, chat)

Handle inquiries, complaints, and basic problem resolution

Manage appointments, schedules, and front-desk operations

Maintain basic records, forms, and customer data

Coordinate with back office for follow-ups and execution

Ensure a professional, organized, and welcoming environment