Back Office Executive

A Back Office Executive at Kotak Mahindra Life Insurance is responsible for administrative support, data management, coordination of office operations, and assisting senior management in smooth execution of business processes.

📌 Key Responsibilities

Administrative support: Managing schedules, coordinating meetings, and handling day-to-day office operations.

Data management: Maintaining records, updating databases, and ensuring accuracy of policyholder and business information.

Documentation: Preparing reports, handling paperwork, and ensuring compliance with company standards.

Coordination: Supporting communication between departments, assisting sales/operations teams, and facilitating smooth workflow.

Customer support (indirect): Handling backend processes related to client queries, policy issuance, and renewals.

Strategic assistance: Supporting senior management in planning and execution of operational strategies.

🎯 Skills & Requirements

Educational qualification: Minimum 12th pass; graduates preferred.

Experience: Fresher to experienced candidates (0–3+ years) can apply.

Technical skills: Basic computer knowledge (MS Office, data entry).

Communication skills: Ability to coordinate with teams and handle documentation clearly.

Teamwork: Collaborative mindset to support multiple departments.

🕒 Work Environment

Work mode: Full-time, office-based role.

Timings: Typically Monday to Friday, 11:00 AM – 5:00 PM.

Location: Roles available in Kolkata, Chennai, and other branch offices.

Compensation: Salary ranges from ₹20,000 – ₹90,000 per month depending on experience and performance.

Benefits: PF, ESI, flexible working hours, and incentives for high performance.

⚠️ Challenges & Trade-offs

Repetitive tasks: Much of the work involves routine data entry and documentation.

Limited client interaction: Role is backend-focused, with minimal direct customer engagement.

Accuracy pressure: Errors in records or documentation can impact compliance and customer satisfaction.

In summary: This role is ideal for candidates seeking stability, structured office work, and opportunities to grow into administrative or operations management positions within Kotak Life Insurance.