Business Process Manager

Business Process Manager

 

Accountabilities and KPIs (8-10 key activities / decisions for which this role is accountable )

No.

Key Accountabilities

1.

Analysis of MIS and tracking the company performance on a daily /weekly / monthly / yearly basis as and when required.

2.

Coordinate with Head of Departments on budgets and forecasts, including ongoing analysis and monitoring of performance of respective SBU

3.

Coordination with projects & operations teams for progress on various projects at Dhamra.

4.

Coordinate/Involve performance monitoring/Business Review/Budget

5.

Coordinate/arrange client visits to the port

6.

Prepare MOM of MRM/BRM & take necessary follow up for action plan

7.

Maintain healthy relationship with all Internal Stake holders

8.

Apply advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity, and human resource compliance).

9.

Technical assistance and it’s coordination to CEO Office.

10

Keeping updated new technologies and international business scenarios.

 

 

 

Competencies 

Competencies 

Proficiency Level (1-4)

A. Adani Behavioral Competencies

Strategic Orientation

1. Connect the dots, visualize the big picture, and recognize long term implications of today’s actions while making decisions
2. Understand organization dynamics / industry trends / financial data and translates this knowledge to articulate business strategies
3. Integrate the interests of the environment, society and communities in one’s actions, decisions and business strategies

1

Entrepreneurial  Mind-Set

1. Take initiative to spot medium and short term business opportunities and capitalize on them by taking actions with speed and agility
2. Be comfortable in ambiguous situations, present oneself with conviction and poise, and recover from setbacks with increased energy

1

Stake Holder Partnering

1. Cultivate and leverage formal and informal networks and enduring relationships with stakeholders through respect, trust, and empathy
2. Build strong relationships with existing and potential customers, discover customer needs, take ownership for customer issues and strive to deliver superior customer experience by taking continuous feedback

1

Outcome Orientation

1. Execute tasks efficiently and safely through effective time management, planning, process efficiency and product/service quality
2. Analytically review risks / problems/ issues by assessing their potential impact and developing robust contingency plans
3. Act as a custodian of the organization by taking complete ownership of goals / desired outcomes

1

Transformation Mind-Set

1. Continuously update one’s knowledge and skills in line with changing business dynamics and operating mechanisms, and apply the learning to perform in new or changing contexts
2. Challenge status quo, create a business case for change, align stakeholders and manage challenges of an uncertain environment

1

Innovation Focus

1. Leverage technology to win in the market
2. Build an agile organization (i.e. fluid structure, nimble processes) which responds rapidly to business challenges and market demands

1

Team Orientation

1. Inspire a common vision by fostering teamwork, participate actively in the accomplishment of team objectives, and lead from the front by ‘walking the talk’ 
2. Encourage differences in opinion and deal appropriately with conflict

1

Employee Development

1. Unlock and channel the potential of employees, provide timely feedback, address performance issues, and actively sponsor their development
2. Build a work environment where high performance and meritocracy are valued

1

 

B. Role-specific Competencies (4-8 most crucial)MIS & Data Analysis

3

Strategy & Analytics 

 

3

Coordination Activities 

 

3

Business Processes

3

 

Experience & Educational Requirements

EDUCATIONAL QUALIFICATIONS:

(degree, training, or certification required)

Engineering Degree(Electrical/ Mechanical/ Electronics) with experience in Data Analyst.: Preferable : MBA( Operation/ Marketing/ Finance/ Data Analyst)RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)Should have minimum 4 + year of relevant experience in Data Analytics/ Business Analysis/ / O & M/ Production/ Operation/ shipping/ logistics or related roles.

 

EDUCATIONAL QUALIFICATIONS:

(degree, training, or certification required)

Engineering Degree(Electrical/ Mechanical/ Electronics) with experience in Data Analyst.: Preferable : MBA( Operation/ Marketing/ Finance/ Data Analyst)RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)Should have minimum 7-12 + year of relevant experience in Data Analytics/ Business Analysis/ / O & M/ Production/ Operation/ shipping/ logistics or related roles.

 

Experience Level

Mid Level