Telecaller

• ound Calling: Making calls to potential customers to pitch products/services or follow up on leads.
• Inbound Query Handling: Answering calls to address customer inquiries, concerns, or complaints.
• Lead Generation/Sales: Converting potential leads into clients and achieving sales targets.
• Data Management: Maintaining accurate, up-to-date records of customer conversations in a CRM database.
• Product Promotion: Explaining product features, benefits, and pricing to customers.
• Customer Support: Resolving issues and ensuring high customer satisfaction. Jobsoid +6

Required Skills and Qualifications

• Communication Skills: Exceptional verbal communication and active listening skills.
• Interpersonal Skills: Confident and persuasive attitude for engaging with customers.
• Technical Knowledge: Basic computer proficiency and experience with CRM software.
• Education: High school diploma or equivalent, with previous experience often preferred.
• Language Proficiency: Ability to communicate in English and local languages. Qandle +6

Common Job Requirements

• Performance Metrics: Ability to meet daily/monthly sales targets and KPIs.
• Resilience: Ability to handle rejection professionally.
• Flexibility: Willingness to work in rotating or night shifts. Qandle +3