Customer Care Executive

Muthoot Finance

Keshvapur, Hubli-Dharwad Region

₹10,000 - ₹21,750 monthly

Fixed

10000 - ₹21750

Earning Potential

21,750

Work from Office

Full Time

Freshers only

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

71 applicants

Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC)

Job Description

Position: Customer Care Internship Executive Duration: 6 months Location: [Branch Location nearest to your House within 5km to 10km Radius] Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship Fresher’s only taken Stipend based and hence promoted as JRE Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities:

  • Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.
  • Assist customers by responding to inquiries and providing information about products and services.
  • Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
  • Participate in various customer service initiatives, improving customer satisfaction and loyalty.
  • Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  • Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
  • Collaborate with team members to improve overall service efficiency and meet customer expectations.
  • Gain exposure to financial products and services, assisting customers with their requirements.
  • Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria:
  • Graduation (any discipline) from a recognized university.
  • Fresher’s who have completed their graduation between 2020 and 2025.
  • Strong communication skills and a customer-oriented approach.
  • Ability to work in a fast-paced environment with excellent problem-solving abilities.
  • Positive attitude and a desire to learn and grow within the organization.
  • Team player with a collaborative mindset. Training and Certification:
  • Comprehensive on-the-job training with government certification.
  • Hands-on experience in customer care and relationship management.
  • Development of core skills such as communication, problem resolution, and customer handling. Growth and Career Opportunities:
  • On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
  • Opportunities for further growth within the organization based on individual performance.
  • Clear career progression path with competitive compensation and performance-based incentives. Salary Structure:
  • ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based variables).
  • Attractive variable pay based on individual and team performance. Why Join Us?
  • Government-certified on-the-job training that enhances your professional skillset.
  • A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
  • Excellent career growth opportunities in a leading organization with a proven track record.
  • Performance-driven rewards and incentives that encourage and recognize your contributions.


Interested candidate can send their udated Resume TO Regional HR Prashant T K 9037835274

or Mail recruitment.hbi@muthootgroup.com or Walkin & walk out with offer letter on below Addres:

Muthoot Finance Ltd Office Ltd Regional office  Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023


VACANCY LOCATIONS:KARWAR ( KA ) BANAHATTI - (KA) BANAVASI - (KA)



Job role

Work location

Muthoot Finance Ltd Office Ltd Regional office Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023 Keshvapur, Hubli-Dharwad Region

Department

Banking / Insurance / Financial Services

Role / Category

Banking/Loan Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

Skills

Customer relationship

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada

Age limit

18 - 27 years

Gender

Female

About company

Name

Muthoot Finance

Address

Muthoot Finance Ltd Office Ltd Regional office Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023 Keshvapur, Hubli-Dharwad Region

Job posted by Muthoot Finance

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