Customer Care Executive
Muthoot Finance
Customer Care Executive
Muthoot Finance
Keshvapur, Hubli-Dharwad Region
₹10,000 - ₹21,750 monthly
Fixed
₹10000 - ₹21750
Earning Potential
₹21,750
Job Details
Interview Details
Job highlights
Fast HR reply
71 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC)
Job Description
Position: Customer Care Internship Executive Duration: 6 months Location: [Branch Location nearest to your House within 5km to 10km Radius] Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship Fresher’s only taken Stipend based and hence promoted as JRE Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)
About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.
Key Responsibilities:
- Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.
- Assist customers by responding to inquiries and providing information about products and services.
- Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
- Participate in various customer service initiatives, improving customer satisfaction and loyalty.
- Learn and support the implementation of customer feedback mechanisms to enhance service quality.
- Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
- Collaborate with team members to improve overall service efficiency and meet customer expectations.
- Gain exposure to financial products and services, assisting customers with their requirements.
- Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria:
- Graduation (any discipline) from a recognized university.
- Fresher’s who have completed their graduation between 2020 and 2025.
- Strong communication skills and a customer-oriented approach.
- Ability to work in a fast-paced environment with excellent problem-solving abilities.
- Positive attitude and a desire to learn and grow within the organization.
- Team player with a collaborative mindset. Training and Certification:
- Comprehensive on-the-job training with government certification.
- Hands-on experience in customer care and relationship management.
- Development of core skills such as communication, problem resolution, and customer handling. Growth and Career Opportunities:
- On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
- Opportunities for further growth within the organization based on individual performance.
- Clear career progression path with competitive compensation and performance-based incentives. Salary Structure:
- ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based variables).
- Attractive variable pay based on individual and team performance. Why Join Us?
- Government-certified on-the-job training that enhances your professional skillset.
- A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
- Excellent career growth opportunities in a leading organization with a proven track record.
- Performance-driven rewards and incentives that encourage and recognize your contributions.
Interested candidate can send their udated Resume TO Regional HR Prashant T K 9037835274
or Mail recruitment.hbi@muthootgroup.com or Walkin & walk out with offer letter on below Addres:
Muthoot Finance Ltd Office Ltd Regional office Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023
VACANCY LOCATIONS:KARWAR ( KA ) BANAHATTI - (KA) BANAVASI - (KA)
Job role
Work location
Muthoot Finance Ltd Office Ltd Regional office Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023 Keshvapur, Hubli-Dharwad Region
Department
Banking / Insurance / Financial Services
Role / Category
Banking/Loan Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
Graduate
Skills
Customer relationship
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada
Age limit
18 - 27 years
Gender
Female
About company
Name
Muthoot Finance
Address
Muthoot Finance Ltd Office Ltd Regional office Prestige Complex, 1st Floor, Azad Colony, Keshwapur, Hubli 580023 Keshvapur, Hubli-Dharwad Region
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