Client Relationship Executive

Customer Sales Executive – Arto Cult

🎯 Role Overview

The Customer Sales Executive at Arto Cult plays a pivotal role in driving user acquisition, nurturing relationships with creators and partners, and ensuring seamless coordination with internal operations. This is a full‑time in‑house role designed for someone who thrives in a fast‑paced creative ecosystem and enjoys balancing sales, service, and relationship management.

🛠️ Key Responsibilities

1. Tele‑Sales & Lead Conversion

• Conduct outbound and inbound calls to onboard creators, partners, and customers.

• Present Arto Cult’s offerings (platform features, memberships, events, services) with clarity and enthusiasm.

• Follow up on leads generated through marketing campaigns, campus outreach, and referrals.

• Maintain high conversion rates through persuasive communication and product knowledge.

2. Relationship Management

• Build long‑term relationships with creators, students, institutions, and service partners.

• Act as the primary point of contact for onboarding, queries, and engagement.

• Understand user needs and guide them toward the right ArtoCult services or membership plans.

• Maintain strong rapport to drive retention, repeat usage, and referrals.

3. Operations & Service Coordination

• Coordinate with internal teams (operations, content, events, tech support) to ensure smooth service delivery.

• Track user requests, service timelines, and issue resolution.

• Maintain accurate records in CRM tools and ensure timely updates.

• Support execution of events, workshops, and community activities when required.

4. Reporting & Performance Tracking

• Maintain daily call logs, lead status, and conversion reports.

• Share insights on customer behaviour, objections, and market trends.

• Contribute to improving sales scripts, onboarding flows, and service processes.

🧩 Required Skills & Competencies

• Strong communication skills in English and regional languages.

• Confident tele‑sales ability with persuasive and empathetic tone.

• Customer‑first mindset with a passion for relationship building.

• Basic understanding of CRM tools and sales tracking.

• Ability to coordinate across teams and manage multiple tasks.

• Problem‑solving attitude and willingness to learn.

🎓 Qualifications

• Bachelor’s degree in any discipline.

• 1–3 years of experience in tele‑sales, customer service, or relationship management (freshers with strong communication skills may also apply).

• Experience in creative industries, education, or community platforms is a plus.

🌟 What Makes This Role Exciting at Arto Cult

• Opportunity to work at the intersection of creativity, community, and technology.

• Direct involvement in shaping India’s emerging creative ecosystem.

• Growth pathways into senior sales, community management, or operations leadership.

• Dynamic, mission‑driven environment with exposure to multiple vertical