Client Relationship Manager

Job Description 

Designation: Client Growth Specialist [Outstation]

Department: Sales & Business Development (B2C)

Location: Karnataka – Upcountry (Extensive travel outside Bangalore)

Reporting To: Sales Manager / Asst Manager

Job

SummaryThe Client Growth Specialist [Outstation] will be responsible for travelling across Karnataka (outside Bangalore) to meet and convert company-generated B2C leads. This is a field-intensive role requiring strong communication, convincing ability, and technical expertise to drive closures. The candidate must be comfortable with frequent travel and direct customer interactions.

Key

ResponsibilitiesLead

Conversion & Sales Closure·      Travel to assigned upcountry locations across Karnataka to meet prospective customers.

·      Engage with company-provided B2C leads and convert them into successful sales.

·      Conduct in-person product presentations, demonstrations, and consultations.

·      Handle negotiations confidently and close deals independently.

·      Ensure timely follow-ups and effective pipeline management.

Client

Engagement & Relationship Management·      Build trust and strong rapport with customers through professional communication.

·      Understand client requirements and offer suitable solutions.

·      Address objections and provide clear technical explanations.

·      Maintain a customer-first approach to enhance satisfaction and referrals.

Technical

Consultation·      Demonstrate in-depth knowledge of products/services.

·      Provide technical clarity to customers to support informed decision-making.

·      Explain features, benefits, pricing structure, and implementation process.

Territory

& Travel Management·      Plan and manage extensive travel across Karnataka (outside Bangalore).

·      Optimize travel schedules for effective lead coverage and productivity.

·      Submit daily/weekly visit reports and sales updates.

Internal

Coordination·      Coordinate with backend, operations, and support teams for smooth order processing.

·      Ensure accurate documentation and timely communication of closures.

·      Maintain proper records of leads, meetings, and conversions.

  Candidate

Profile·      Bachelor’s degree in any discipline (Technical background preferred).

·      2–5 years of experience in field sales / B2C sales.

·      Strong communication and interpersonal skills.

·      Excellent convincing and negotiation abilities.

·      Sound technical understanding and presentation skills.

·      Willingness to travel extensively across upcountry Karnataka.

·      Self-motivated, result-oriented, and confident personality.

Company

Support·      Food, travel, and accommodation (if staying outstation) will be covered by the company.

·      Opportunity to grow within Sales & Business Development function.