Customer Support Executive
Sristi Automation Technologies
Customer Support Executive
Sristi Automation Technologies
Hubli-Dharwad
₹12,000 - ₹15,000 monthly
Fixed
₹12000 - ₹15000
Earning Potential
₹15,000
Field Job
Full Time
Any experience
Basic English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 24 Nov 2025 - 30 Nov 2025 | Time: 10.30 am - 05.00 pm...See details
Urgently hiring
41 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, ESI (ESIC)
Job Description
- Customer Support & Service Orientation - Strong communication skills to assist customers onsite and remotely.
- Field Service Experience - Ability to handle onsite visits, installations, demonstrations, and breakdown calls.
- Time Management - Efficient handling of multiple service calls, installations, and customer visits.
- Training & Customer Education - Capability to train end-users on software and hardware products.
- Problem-Solving Skills - Quick thinking and structured approach to resolving technical and operational issues.
- Product Demonstration Skills - Capability to give product demos to clients and support sales activities.
- Technical Troubleshooting - Ability to diagnose and resolve issues.
- Software Installation & Configuration - Hands-on experience installing, configuring, and updating billing software and related applications.
- Networking Basics - Knowledge of IP settings, LAN configuration, device connectivity, and printers.
- Sales Support & Pre-Sales Skills - Ability to assist the sales team with technical input, demo presentations, and customer queries.
- Documentation & Reporting - Ability to record service activities, prepare reports, and maintain service logs.
- Team Collaboration & Coordination - Ability to work closely with sales, service teams, and management to ensure smooth operations.
- Hardware Maintenance & Repair - Knowledge of repairing and maintaining POS machines, cash counters, printers, and automation equipment.
- Electrical & Electronic Knowledge - Basic understanding of circuitry, components, and safety procedures for handling automation devices.
- POS & Cash Handling Equipment Expertise - Experience with cash registers, cash counters, sorters, and related machinery.
Job role
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Diploma
Skills
Customer support, Field marketing, Field service, Demonstration of products, Technicial support, Sales support, Customer complaints handling, Software and hardware
English level
Basic English
Degree/ Specialisation
B.Sc in Electronics and Communication/ Computer Science/ Computer Technology, PG Diploma in Computer Hardware and Networking/ Computer Application, Diploma in Computer Software/ Electronics & Telecommunication Engineering/ Marketing and Sales Management (Atleast one)
Age limit
18 - 35 years
Gender
Male
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
24 Nov 2025 - 30 Nov 2025 | Note: No walk-in interviews will be conducted on Sunday
Time
10.30 am - 05.00 pm
Other instructions
Bring Resume
About company
Name
Sristi Automation Technologies
Address
Hubli, Karnataka, India
Job posted by Sristi Automation Technologies
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