Admin Executive

Position: Admin Associate & 

Reporting To: Founder’s Office / Head of Strategy / Operations Head

Key Responsibilities

1. Sales & Client Relationship

Handle all client communications (calls, messages, emails) daily

Track sales progress and follow up on leads proactively

Coordinate with team to meet targets and generate new leads

Update daily sales status and ensure proper record-keeping of payments received/pending

2. Daily Admin & Documentation

Maintain attendance logs of interns & juniors reporting , checklists, and internal team performance sheets

Generate and submit daily, weekly, and monthly reports on time without fail

Ensure accurate documentation for all sales, purchases, payments, and dispatches

4. People Management

Supervise work with support staff with clarity and empathy

Ensure accountability and smooth onboarding for new team members

Coordinate across departments for seamless day-to-day operations

5. Order & Dispatch Handling

Oversee ONLINE & OFFLINE orders 

Liaise with logistics partners for timely pickups and deliveries

Ensure dispatch accuracy, delivery tracking and client update

6. Reporting & Analysis

Share error-free reports daily, weekly, monthly, and quarterly

Track and report:

• Order fulfillment

• Client management

• Feedback management

. Digital & Social media marketing management

• Logistics performance and cost efficiency

Soft Expectations & Working Culture

High attention to detail and accuracy in all responsibilities

Professional and polite communication across all touchpoints

Strong sense of ownership, dependability, and proactivity

Must thrive in a fast-paced startup environment with evolving priorities

Sales generation, lead follow-ups, payment status updates, and report submission are non-negotiable

Failure to submit accurate daily/weekly/monthly reports on time will lead to a deduction of half a day’s pay per missed instance

The role requires adaptability, multi-tasking, and collaboration across departments to ensure smooth operations and business growth