Associate Center Manager

Roles & Responsibilities:

1. Sales :

• Responsible for promoting and selling memberships to potential new clients
• Walk-ins/Trials Responsible for achieving target by driving conversion -Responsible for Upselling
• Should maintain record of every interaction with new user
• Should enter all details of customers, walk- ins on internal tools.

2. Operations:

• Managing center experience and incremental enhancements
• Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
• Managing classes and workout
• Ensuring punctuality of trainers and classes
• Handle issues with respect to attendance, equipment and space availability
• Customer interactions and troubleshooting
• Interact with walk-ins and prospective clients
• Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
• Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post class

Required Skills :

• A Diploma, Bachelors, Post- Graduate Degree
• 2-3 years of work experience 
• Passion for Fitness & Healthy Living 
• People Management Skills
• Good Communication (Proficiency in English)

Shift : Candidate must have openness to work in split shift.