Cafe Staff

We're looking for a skilled Cafe Cashier cum Receptionist to join our team, with a minimum of 2 years of experience in the cafe or hospitality industry. As the face of our cafe, you'll provide exceptional customer service, handle transactions, and maintain a welcoming atmosphere.

Key Responsibilities:

- Customer Service: Greet customers warmly, respond to inquiries, and resolve issues promptly to ensure satisfaction and repeat business.

- Transaction Management: Accurately process cash, card, and UPI transactions, handling refunds and exchanges with ease.

- Cash Handling: Manage cash register operations, counting cash drawers at the start and end of shifts to ensure accurate cash flow.

- Menu Knowledge: Familiarize yourself with menu items, ingredients, and preparation methods to make recommendations and answer customer questions.

- Reception Duties: Coordinate table reservations, manage takeout orders, and respond to phone inquiries.

- Team Collaboration: Work with kitchen staff to ensure timely food preparation and service, maintaining a smooth and efficient workflow.

Requirements:

- Experience: Minimum 2 years in cafe or hospitality industry, preferably in a similar role.

- Skills: Excellent customer service, basic math, and computer skills, with the ability to accurately count change and balance cash drawers.

- Education: High school diploma or equivalent preferred.

- Certifications: No specific certifications required, but knowledge of POS systems and food safety practices is a plus.

Ideal Candidate:

- Friendly and approachable demeanor

- Ability to multitask and work under pressure

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal skills

- Ability to work varied shifts, including weekends and holidays

If you're passionate about delivering exceptional customer service and have experience in cafe or hospitality, we'd love to hear from you. Join our team and contribute to creating memorable experiences for our customers.¹