Call Quality Analyst
Media Tech Temple
Call Quality Analyst
Media Tech Temple
Work from home
₹12,000 - ₹15,000 monthly*
Fixed
₹12000 - ₹13000
Average Incentives*
₹2,000
Earning Potential
₹15,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
49 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Call Center Quality Analyst (Work from Home)
Company Name: MediaTechTemple
Head Office: Bharatpur, Rajasthan
Job Type: Full-time (Remote)
Salary: ₹12,000 - ₹15,000 per month + Incentives
Incentives: Work Incentives + Full Attendance Incentives + New Idea Incentives
Salary Credit Date: 10th of every month
Work Timing: 9:00 AM – 6:00 PM (30 minutes lunch break)
Training Timing: Training timing will be the same
Week Off: Sunday and Company Decided Major Public Holiday
Job Description:
Media Tech Temple is hiring dedicated and detail-oriented Call Center QC Executives (Work from Home) to join our growing team. Your primary role will be to check call quality, identify mistakes, and ensure tele-callers follow proper process and communication standards.
Key Responsibilities:
• Listen to recorded and live calls of tele-callers
• Check call quality as per company guidelines
• Identify mistakes and improvement areas
• Give proper feedback to tele-callers
• Maintain daily quality reports
• Ensure process and communication standards are followed
• There should be no private communication with any candidate
Requirements: Hardware and Skills:
• Must own a laptop or a desktop
• USB headphones (BPO type)
• Stable Wi-Fi or broadband internet connection with a speed of 80+ MBPS
• Electricity Backup
• Good listening and observation skills
• Basic communication skills (for feedback)
• Basic computer knowledge and comfort with software
Required Documents:
• Aadhar Card
• PAN Card
• 1 Passport-sized Photo
• 1 Document of Highest Education
Additional Details:
• There will be online training for 4 to 5 days (UNPAID). Generally, people get trained within this period and start jobs, but some can't. Therefore, we give you a chance to improve further only if you agree to unpaid training. Only the trainer confirms your joining. Once your trainer confirms that you are ready, your joining will be processed, and an offer letter will be sent to your email address within 15 days.
• We have commitments with clients. After the training, we will assign your daily work, which increases weekly. The team will always support you to achieve these commitments.
• You will be provided access to required tools/software for QC work
• To install required software, we may require access to your laptop
Note:
• MediaTechTemple doesn't take money to provide you with a job. If someone takes money on behalf of MediaTechTemple, we will not be responsible. Selection purely depends upon your skills
• There will be no leaves during the training. If you take leave without notice, you will be disqualified immediately
• It's not a part-time job, so you must be present at the training from 9 am to 6 pm regularly
How to Apply:
If you're ready to work from the comfort of your home and be part of a growing company, apply now and start your journey with Media Tech Temple
Media Tech Temple never asks candidates to pay money to get a job. Be aware of frauds using our name
Join Channel - https://whatsapp.com/channel/0029Vb5kxm24tRrtgYrPMt1D
https://whatsapp.com/channel/0029Vb5kxm24tRrtgYrPMt1D
Contact Number: 9887385418
Company Website: www.mediatechtemple.com
Job role
Department
Operations
Role / Category
Operations Quality Control
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Quantitative testing, Call monitoring
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu
Age limit
18 - 40 years
Gender
Female
About company
Name
Media Tech Temple
Address
57, behind Kali Ki Bagichi, Swarn Jayanti Nagar, Jawahar Nagar, Bharatpur, Rajasthan, India Bharatpur
Job posted by Media Tech Temple
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