Customer Care Executive

Greetings !!

We are hiring for Costumer Service at Ameerpet Location..

Designation      : Executive (Inbound)

Department      : CRM

Scope                : This position holds the following roles and responsibilities in the Department of CRM.

Summary

 CRM Executive’s handle incoming and outgoing calls with professionalism and empathy, assisting patients with appointment scheduling, rescheduling, and cancellations. Additionally, they address queries related to medical services, doctor availability, billing, and insurance, while maintaining patient confidentiality. Their goal is to provide accurate information, resolve concerns efficiently, and ensure a positive patient experience through courteous and timely support.

Qualifications:

               • Graduate in any discipline.

               • Fluency in English, Telugu, and Hindi is mandatory; knowledge of additional languages a Plus

               • Must possess valid Aadhaar and PAN cards.

Interested candidates can share resumes

Regards

Anusha