Key Responsibilities:

●         Installing home automation and lighting products at client premises

●         Promptly addressing and resolving complaints related to electrical, home automation, and lighting products

●         Conducting in-depth troubleshooting of our products and modules to offer comprehensive solutions

●         Attending service calls and delivering effective resolutions

●         Structured escalation of identified issues and providing resolutions in a systematic manner

Qualifications:

●         Education background should include a Diploma or ITI with a focus on electrical engineering

●         Ideally 2 to 4 years of expertise in the installation of home automation and lighting products

●         Proficiency in house wiring, load calculation, and proficiency in understanding AutoCAD

●         Sound knowledge of power supplies (single/multiphase), inverters, generators, and related systems

●         Strong interpersonal abilities