Help Desk Executive
Avantika PridewallsFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishThis job has expired
They are no longer accepting applications
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78 applicants
1️⃣ Job Description – MyGate Help Desk Executive
Job Title: Help Desk Executive (MyGate Operator)
Department: Administration / Maintenance
🎯 Job Purpose
To manage resident complaints, visitor approvals, and maintenance requests through the My Gate Application.
📌 Key Responsibilities
- Monitor and manage complaints raised on MyGate.
- Assign complaints to maintenance staff via app.
- Track complaint status and ensure timely closure.
- Handle resident queries related to MyGate usage.
- Approve/coordinate move-in & move-out requests.
- Generate daily/weekly reports from MyGate dashboard.
- Update notices and announcements in the app.
- Coordinate with MyGate support team if technical issues arise.
🛠 Skills Required
- Knowledge of MyGate dashboard
- Basic computer & smartphone handling
- Good communication skills
- Record management ability
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The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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