Network Support Engineer

Infonet Online Solutions Private Limited

Attapur, Hyderabad Region

₹50,000 - ₹65,000 monthly

Fixed

50000 - ₹65000

Earning Potential

65,000

Work from Office

Full Time

Min. 3 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

128 applicants

Benefits include: PF, Flexible Working Hours

Job Description

Key Responsibilities

Network Monitoring and Maintenance


Monitor the ISP network using tools like SolarWinds, Nagios, or Cacti.

Maintain high uptime for core, distribution, and access networks.

Ensure proactive detection and resolution of potential issues.

Troubleshooting and Issue Resolution


Resolve network outages and performance issues for end-users and infrastructure.

Troubleshoot LAN/WAN, fiber, and wireless network problems.

Manage escalations for critical incidents and provide root cause analysis.

Configuration and Optimization


Configure and deploy routers, switches, and other network devices (Cisco, Juniper, Mikrotik, etc.).

Optimize network performance, including traffic balancing and QoS implementation.

Implement and maintain routing protocols (BGP, OSPF, EIGRP).

Documentation and Reporting


Maintain accurate logs of network incidents, resolutions, and infrastructure changes.

Prepare daily and monthly performance and downtime reports.

Document network topology, configurations, and standard operating procedures.

Customer Support


Provide L2/L3 support to resolve customer connectivity and service issues.

Work with the customer care team to address complaints promptly.

Educate clients about solutions and preventative measures.

Collaboration and Upgrades


Work with the NOC team to deploy network upgrades and expansions.

Coordinate with ISPs and vendors to resolve upstream or hardware issues.

Stay updated with the latest industry standards and recommend improvements.

Job role

Work location

2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India Attapur, Hyderabad Region

Department

Engineering - Hardware & Networks

Role / Category

Telecom

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

Graduate

Skills

LAN operations, Switching devices knowledge, Optical fiber connectivity, Network troubleshooting, Network configuration, Firewall configuration, Telecom, Network administration, Networking devices, Network monitoring tools, Network operating systems, Network devices knowledge, Broadband installation, Network performance checking, Broadband servicing

English level

Good (Intermediate / Advanced) English

Age limit

19 - 38 years

Gender

Male

About company

Name

Infonet Online Solutions Private Limited

Address

2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India Attapur, Hyderabad Region

Job posted by Infonet Online Solutions Private Limited

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