Network Support Engineer
Infonet Online Solutions Private Limited
Network Support Engineer
Infonet Online Solutions Private Limited
Attapur, Hyderabad Region
₹50,000 - ₹65,000 monthly
Fixed
₹50000 - ₹65000
Earning Potential
₹65,000
Job Details
Interview Details
Job highlights
128 applicants
Benefits include: PF, Flexible Working Hours
Job Description
Key Responsibilities
Network Monitoring and Maintenance
Monitor the ISP network using tools like SolarWinds, Nagios, or Cacti.
Maintain high uptime for core, distribution, and access networks.
Ensure proactive detection and resolution of potential issues.
Troubleshooting and Issue Resolution
Resolve network outages and performance issues for end-users and infrastructure.
Troubleshoot LAN/WAN, fiber, and wireless network problems.
Manage escalations for critical incidents and provide root cause analysis.
Configuration and Optimization
Configure and deploy routers, switches, and other network devices (Cisco, Juniper, Mikrotik, etc.).
Optimize network performance, including traffic balancing and QoS implementation.
Implement and maintain routing protocols (BGP, OSPF, EIGRP).
Documentation and Reporting
Maintain accurate logs of network incidents, resolutions, and infrastructure changes.
Prepare daily and monthly performance and downtime reports.
Document network topology, configurations, and standard operating procedures.
Customer Support
Provide L2/L3 support to resolve customer connectivity and service issues.
Work with the customer care team to address complaints promptly.
Educate clients about solutions and preventative measures.
Collaboration and Upgrades
Work with the NOC team to deploy network upgrades and expansions.
Coordinate with ISPs and vendors to resolve upstream or hardware issues.
Stay updated with the latest industry standards and recommend improvements.
Job role
Work location
2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India Attapur, Hyderabad Region
Department
Engineering - Hardware & Networks
Role / Category
Telecom
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Graduate
Skills
LAN operations, Switching devices knowledge, Optical fiber connectivity, Network troubleshooting, Network configuration, Firewall configuration, Telecom, Network administration, Networking devices, Network monitoring tools, Network operating systems, Network devices knowledge, Broadband installation, Network performance checking, Broadband servicing
English level
Good (Intermediate / Advanced) English
Age limit
19 - 38 years
Gender
Male
About company
Name
Infonet Online Solutions Private Limited
Address
2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India Attapur, Hyderabad Region
Job posted by Infonet Online Solutions Private Limited
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