Operations supervisor

Job Title: supervisor

Company Overview:

Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,

convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent 

to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, 

and breakdown assistance.

Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance 

mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize 

innovation, teamwork, and employee well-being.

As an Operations Supervisor, you will play a key role in supporting the daily activities of our 

operations team. This role offers hands-on experience in fleet management, customer service, 

and logistics coordination. You will work closely with our technicians, customer support team, 

and management to ensure smooth operations and a positive customer experience.

Key Responsibilities:

 Vehicle Assignment: Assist in allocating electric two-wheelers to customers and 

ensuring they are in optimal condition for use.

 Daily Service Monitoring: Support the monitoring of daily service activities, including 

routine inspections and maintenance checks on vehicles.

 Technician Coordination: Help manage technicians by allocating work based on service 

needs and ensuring timely completion.

 Customer Onboarding and Offboarding: Assist in the onboarding process for new 

customers and ensure a smooth offboarding experience when rentals are returned.

 Customer Issue Resolution: Provide excellent customer service by addressing rental 

inquiries and resolving any issues that arise, ensuring a positive experience.

 Inventory Management: Support inventory tracking and management, ensuring vehicle 

availability and coordinating replenishments when necessary.

 Battery Swapping Station Management: Assist in the management of battery swapping 

stations, ensuring they are stocked and operational.

 Fleet Coordination: Collaborate with the operations team to ensure the timely delivery 

and pickup of vehicles at designated locations.

 Compliance and Safety: Ensure compliance with safety regulations and company 

policies, maintaining cleanliness and organization at rental locations.

 Cross-Department Collaboration: Work with customer support and technical teams to 

address customer concerns and technical issues promptly.

Preferred Candidate Profile:

• Education: Bachelor's degree.

• Experience: At least 1 year of experience in operations, particularly in warehouse

Environments or the electric vehicle (EV) industry.

• Skills:

 Strong organizational skills with the ability to manage multiple priorities in a fastpaced

 Environment.

 Excellent communication skills for collaboration with internal teams and external

 vendors.

 Attention to detail with the ability to generate accurate reports and maintain asset records.

 A proactive approach to identifying and solving operational challenges.

• Technical Skills: Proficiency in data entry and asset management software; basic knowledge of

electric vehicles is a plus.

Company Benefits:

• Competitive salary package based on experience.

• Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing

startup.

• Flexible work hours and a supportive work culture that values work-life balance.

• Opportunities for career growth and skill development through training programs.

Join the Bijliride team and play a pivotal role in managing our recovery and warranty operations. If

You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company 

focused on sustainability, we encourage you to apply.