Job Summary:

The Pharmacy Assistant will support the efficient operation of the pharmacy by assisting the pharmacist with dispensing medications, managing inventory, providing excellent customer service. The ideal candidate will be detail-oriented, possess strong communication and organizational skills, and be committed to maintaining patient confidentiality and safety.

Key Responsibilities:

• Medication Dispensing Support : Assist the pharmacist in accurately and efficiently dispensing medications according to prescriptions.
• Retrieve, count, pour, weigh, measure, and sometimes mix medications under the direct supervision of the pharmacist.
• Prepare and affix medication labels accurately.
• Maintain proper storage and security of medications.
• Inventory Management : Receive, check, and unpack pharmaceutical supplies.
• Stock shelves and ensure proper storage of medications.
• Monitor inventory levels and assist in ordering medications and supplies.
• Identify and remove expired or damaged medications.
• Maintain inventory records, potentially using computer systems.
• Arranging and cleaning of racks on monthly basis.
• Customer Service : Greet customers and assist them with over-the-counter (OTC) medications and other pharmacy products.
• Answer phone calls and address customer inquiries in a professional and courteous manner, directing complex questions to the pharmacist.
• Process sales transactions using the pharmacy's point-of-sale system.
• Maintain patient confidentiality and handle personal information with discretion.
• Administrative Tasks : Maintain patient profiles and prescription records, potentially using computer software.
• Assist with processing insurance claims and handling related paperwork.
• Organize and file prescriptions and other documents.
• Maintain a clean and organized work environment.
• Assist with other clerical duties as assigned by the pharmacist.
• Compliance and Safety : Adhere to all pharmacy policies, procedures, and relevant regulations.
• Follow safety protocols and guidelines for handling medications and hazardous materials.
• Maintain awareness of and comply with legal and ethical requirements related to pharmacy practice.

Qualifications and Requirements:

• Graduate in B.pharm or equivalent.
• Prior experience in a pharmacy setting is preferred but may not always be required.
• Basic computer skills and the ability to learn pharmacy software.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Good organizational and time-management skills.
• Ability to work effectively as part of a team.
• A customer-focused attitude.
• Ability to maintain confidentiality.
• May require relevant certification or registration as per the regulations in Telangana.

Preferred Skills:

• Knowledge of pharmaceutical terminology and basic pharmacology.
• Experience with inventory management systems.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift and move boxes of supplies.
• Good manual dexterity for handling medications and equipment.